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Site Policies
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Refund Policy
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Under our 100% satisfaction guarantee, we will accept a returned product for refund under the following conditions:
It is returned (or postmarked) within 7 days of receipt
Items must be in their same state in which they were received and returned with the original packaging (Please note that all refunds will be issued upon receipt after a thorough inspection).
All shipping costs, insurance coverage, and fees are nonrefundable.
A 10% restocking fee will be applied on made-on-request items or pieces that have been sized-to-fit.
Please email our customer service for exchanges or product questions.
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Shipping Policy
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We ship via United States Postal Service or UPS. After placing an order, we will inform you of shipping information.
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Privacy Policy
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Our privacy policy is simple. We value our customers and their privacy. Underhill Jewelers is in the business of making jewelry, not selling data. Underhill Jewelers does not sell, rent, lease, or make available to anyone any information on our customers.
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